FAQs - Frequently Asked Questions

Below are some of the questions we hear most frequently. If you have a question that you have not found an answer for on this website, please contact us. We're here to help.

Product FAQs

Q: When can I expect to see results from a Longlife™ Program?

A: Signs of improvement vary greatly from case to case. Smaller, younger pets with less severe symptoms will show improvement quicker than larger, older pets. The typical range is from 2-3 days for the less severe cases to 5-15 days for more extreme cases.

Q: What ingredients are in the Longlife™ products? Are they safe?

A: All of our products contain only safe, natural ingredients, without binders, fillers, chemicals, or deodorizers. Longlife Pet Supplement (for Dogs and for Cats) contains pure shark cartilage, specially processed for maximum absorption into the bloodstream of your pet's digestive system. It contains Amino Acids and High Proteins, with natural Mucopolysaccharides. Immune Booster Supplement contains high-quality, certified organic, pure flax seed oil and an Antioxidant Blend. This product is free from chemicals, herbicides, pesticides, heavy metals, and irradiation, and is also GMO-Free. Because Longlife™ Pet Supplements are all-natural, they do not cause side effects, and can be used in conjunction with other medications your pet is currently taking.

Q: How does the price of the Longlife Programs compare to other treatments?

A: Over the course of a year, Longlife™ is considerably more cost-effective than using an assortment of drugs and other supplements. For most pets we recommend an initial treatment plan that is rigorous for a short period, followed by a lower maintenance dosage. The maintenance dosage is considerably less expensive than the "fixed" dosages recommended with some other company's products.

Q: Is Longlife a "life-long" treatment?

A: Whether you have chosen Longlife™ for the treatment of your pet's ailment, or as a preventative, we believe that your pet will experience a better quality of life if he continues to receive the immune system support and unmatched disease protection offered by the Longlife™ Program.

Q: Why does my program's dosage change after time?

A: In many cases, an initial higher dosage is needed, especially in severe cases. The program may suggest that you give your pet larger, frequent doses for a short period of time, then gradually taper off to a small maintenance dose. Even after reaching the maintenance dosage part of the program, days of high activity may warrant a higher temporary dose.

Ordering FAQs

Q: Do you ship outside of the United States?

A: No, we ONLY ship inside the USA and Puerto Rico.

Q: What is the "Longlife™ Money-Back Guarantee"?

A: Longlife Money-Back GuaranteeAt Longlife, we realize you may have already tried other products and had minimal or no results. We also realize that letting your pet suffer is not an option. Not only do we offer a superior product, we stand behind it. Complete information about our guarantee can be found here.

Q: When will my order arrive?

A: First-time orders: All first orders will take a little longer to ship, because we will need to prepare the custom treatment program for your pet. Please allow 5-7 business days for first-time orders. Repeat orders/maintenance dosage: Most repeat orders will arrive within 3-4 business days from date of order.

Q: Why is my pet's information required for ordering?

A: Unlike other pet supplements, Longlife™ Program dosages and treatments vary from case to case. In order to provide the best results possible, we need information about your pet so that we can optimize your Longlife™ Program.

Q: How is my information secured?

A: Longlife does not share your information with any other companies and vigorously protects it using all means available. The information you share with us is used only to complete your order. Certain information about your pet may be shared with our specialist veterinarian, Dr. Tobin, in order to recommend the most effective Longlife™ program. The Longlife Pet Supplements website uses a RapidSSL 128-Bit SSL to ensure your personal and payment information is kept confidential and secure. When you place an order through our website, it is processed over a secure connection on secure servers. We use Secure Socket Layers (SSL) to encrypt all information you provide before sending it to our servers. SSL is the industry standard and the best software available for secure ecommerce transactions.